User Comments

Problem solved. Thank you !

Thank you very much for your message that explains very well how thie login process works on the app. I have kept logged in just to check if I'm logged out for any reason and I have not been logged out since yesterday but from what you have just said it would be much better to login the login dialog box instead of "use web page to login" to have access to that app feature you have mentioned that keeps the app running automatically even when betfair servers are down and will keep trying to understand how to overcome this error. Do you think it could be that I accidentaly mispelled my username when I registred on bfexplorer website or it has nothing to do with the app login dialog box ?  

Thank you very much for your support. Yes, password is correct. I always copy/paste exactly the same username and password to login with and without "use web page to login". I have logged in yesterday with "use web page to login" and I'm still logged in now, without any automatic log out since yesterday. I will keep monitoring today and if no more automatic log out happens during the day, I think I will just keep logging in with "use web page to login" if it keeps working well. Do you think there is any difference regarding the app's performance by logging in always with "use web site to log in" turned on ?

 I have checked and have betfair two factor authentication "off" and logout preferences also "off".

Yes, I saw your code when I selected "use web page to login" in "Settings" and could log in the app. But later it must automatically logged me off because I could no loger access any markets or see my account funds on the lower right corner of the app and had to login again with "use web page to log in". And if I turn off "use web page to log in" in "Settings" I cannot log in because I get that error message saying my username or passwod is incorrect when it's not because they are exactly the same I use when I log in with "use web page to login" and if I try more than three times with this error, betfair demands that I change my password. Do you know what could be this problem why I cannot log in without "use web page to login" and if I do wit "use web page to login" why I'm automatically logged off after a while ?  

I could login now but only by using betfair website login instead of software app login.